Let’s be real, chances are that the people with a lot of money on the line have given it more thought than the passing thought that you gave this comment.
Let’s be real, chances are that the people with a lot of money on the line have given it more thought than the passing thought that you gave this comment.
> Let’s be real, chances are that the people with a lot of money on the line have given it more thought than the passing thought that you gave this comment.
In theory, definitely.
But this seems like a really, really, really no-good seriously bad decision from Anthropic. Like, I get why they want this (and can see it from their perspective), but many of their largest clients literally cannot allow this without regulator sign-off, which almost certainly won't be forthcoming.
Like, if the Fed and the ECB say this is OK then it might work, but other than that I predict that this decision will be reversed ~soon.
I’m not sure that’s true. Do the Fed and ECB sign off on telcos keeping records of who these companies called? Of car rental companies keeping records of where employees rented cars?
As long as it’s service telemetry, not used for model training, not inspected by humans, not analyzed except for service purposes… I don’t see the regulatory issue.
Are there any regulations covering what telemetry your service providers can keep? I’m skeptical, but even if so it would be trivial for Anthropic to exempt certain larger customers while still keeping the policy published as universal.
It's more that banks etc are special-cased in a lot of the law around this, which makes the Fed/ECB (more often national regulators aligned with these) really important in determining what they are and aren't allowed to do.
By definition lots of the use of AI in these companies is gonna require personal data/PII etc (particularly in KYC/compliance or general processing usecases) which means that there's a regulatory constraint.
I personally would've thought that said organisations and regulators would be massively opposed to this for privacy and risk reasons, which is why I think this won't happen.
Even the companies with less sensitive data are generally paranoid about service providers getting "their" (actually their customers) data.
> Are there any regulations covering what telemetry your service providers can keep?
In the EU, this should be proportionate and should avoid special categories of personal data (which FIs will have a lot of).
> but many of their largest clients literally cannot allow this without regulator sign-off,
Their largest clients can negotiate their own deals with their own terms.
They do not have to go through the same public Amazon Bedrock deal that you and I sign up for.
They give it some thought, but Anthropic and AWS have the whole menu of compliance and security checkboxes needed to reassure CISO it doesn’t need to be “the office of no” and can allow the AI onboarding. The pressure to adopt and adapt to AI is so high right now that there’s nothing a CISO or CFO can say to stop its adoption. And the more they say “no” or “wait,” the more at-risk they put their job.
I know the only reason we are using Claude right now in my large org was because of this policy and another model would have been picked otherwise
A model that opens the slightest gap for a leak would be unacceptable to the org I work for. We are very paranoid about losing vulnerable customers' data.
Anthropic has all the answers for that. You’ll go through some compliance exercises and classify them as a subprocessor of highest tier of data sensitivity.
There are a significant number of extremely large companies that are wholly interested in such a sub-processor. The tier of data sensitivity is irrelevant.
Almost all companies are content to engage with data sub-processors with respect to customer data or some form of PII.
But there are many that will absolutely not let their IP visit or reside on systems they do not control.
This is absolutely a deal breaker for a ton of organizations and it's not going to trigger industry wide adoption like other comments here suggest. Instead another provider will offer a more appetizing deal and they will win market share.
Except they are an American corpo and there is no guarantee that the data will stay on EU servers, so that is a giant NO at the moment. This was the main reason to stick with Bedrock, as it supposedly stays within your aws account on the EU servers. Now? Whats the points in using Bedrock anymore apart from paying more.
There's no way to do that with EU laws, the data has to stay on EU servers.
That might work in some countries but Anthropic approach here doesn't fit the legal requirements in the EU.
> The pressure to adopt and adapt to AI is so high right now that there’s nothing a CISO or CFO can say to stop its adoption. And the more they say “no” or “wait,” the more at-risk they put their job.
I am not saying you're wrong, but man that's so crazy. "We have these people whose very jobs are to make sure the company prospers, but we're going to ignore them because hype hype hype". Wild, man.
> chances are that the people with a lot of money on the line have given it more thought
Sure, but considering the average person and how short-term their thinking tends to be, I'm not sure I'd jump straight into "think about how much money they could lose, of course they think long-term".
You would be very, very surprised
Yeah, seen some downright facepalm moves from execs regarding AI and security.
Don't even need to involve AI or security to be able to highlight some very strange decisions that seem more like intentional sabotage from the inside than anything else. Of course, people are more likely just dumb and lack long-term thinking.
Intelligent individuals tend to make rational decisions very often this doesn’t result in rational behavior on the organizational level.
Large corporations like Microslop, Google, Meta etc. were frequently behave like headless chickens
Yeah, the AI bubble has been inflated to this size because the money people are thinking carefully and rationally.
You've mistaken "a lot of money" with "intelligence." Which is why I think the AI crowd really really wants this magical machine god thing to succeed. Then they can really have money = intelligence whilst keeping the rest of us poor and stupid. You know, like how they used to prevent literacy among the slaves.
Counter point - Marisa Mayer and Stephen Elop.
right, and they realize the money doesnt exist unless they inflate the values in shadow circles of flow.