It's quite possible that we're just not meant to view the web. Those companies that even maintain websites might intend for us to really view things on their phone app. The garbage you see on the website is then not just some parasitic draining of your spiritual health, but a disincentive designed to convince you to stop using the web altogether.
Like Home Depot not showing the item location in store from the website, only the app.
I only use the Home Depot website, and it shows the location for me. Maybe it’s regional or something
Yeah not sure what they're talking about, that's how I do it too
I just tested and apparently their site is extremely flaky. I tried for several minutes to get info but nothing except one time (changing store location, refreshing). Then it started working fine for a while, updating when I changed location. I cleared cookies out each time and that didn't cause/fix it. So it's not intentional to push you to the app, just a shit site (not just because of this issue, but its extreme slowness on mobile).
It doesn't have to be a deliberate decision by upper management with the express purpose of pushing you towards the app. That's quite unlikely, some flunky would have anonymously published the email or memo dictating that policy were it so.
But in the same way that an individual human might do something with a subconscious purpose and plausibly claim they weren't aware that's why they were doing the thing, so too can a organized group of people do something when it suits their collective purpose. The group drifts into a behavior which is advantageous, someone in upper management is pleased with it even though the drift wasn't steered, and encourages more of the same. As that process iterates, it becomes clear why they go in that direction all without some Senior VP telling everyone at a department-wide meeting to go in that direction.