In various different projects I've been involved in where we've been implementing (not developing) software solutions I've noticed that, at management level, there is little regard given to the level of maintenance required of running the software; that people are still needed; that, yes, processes are automated, but there's a helluva lot of ongoing work required to ensure that new data won't pop the automation off the rails.

It's as if the installation part is the hard bit, and after that it'll take care of itself for ... far enough into the future that it won't be <current manager>'s problem. It is solved.

... and that's just using the system, not fixing bugs and adding features.