I cancelled recently because they really started hassling me more about account sharing.

My friends, I do not share my NYT account. I have two computers at work, I have a number of personal devices. I don't know what number NYT thinks is normal for a person to have, but because I am over that number they were requiring me to login and enter in an OTP multiple times a day basically.

Anyway, it finally got to me. I'll get my news somewhere else I guess. I just don't think they take feedback seriously unless it comes with a cancellation.