In 2017 or so the standard Surface docks were rough. I think we had at least a 60% failure rate, though for the CEO who demanded a surface we swapped his issue dock with the one he had the week prior. And it would work for X weeks until failing to display to external monitors. Then we'd swap it out for the one from X weeks back and continue the cycle. Maybe change the power brick out.

Today I swap the power brick on my Dell thunderbolt dock when it acts up. Given the hours of use and how many times it's been plugged/unplugged from various laptops/etc (it worked great off an AMD desktop PC with thunderbolt on the rear I/O), I think my employer should buy me a knew one out of respect.