Why did the account recovery system need AI. Surely just an email would do? What added value would AI add?
The person who writes the feature gets promoted for “aligning” with management's “Big Bets”.
Meta doesn’t want to pay humans to read support tickets if they can help it.
The person who writes the feature gets promoted for “aligning” with management's “Big Bets”.
Meta doesn’t want to pay humans to read support tickets if they can help it.