Also, from the customer side, people ask at the higher end, don't they? Beyond a certain level, it's more of a search and a quest than just browsing. So you mainly have to show that you have connections for certain things. Why does this sound like drugs now?

I know this from a few friends who are deep into tabletop and boardgames, and they would regularly work with the one or two small stores around to get some special, expensive item (to help keep the shop afloat).