There is a part of conservatism and resistance to change. Online commerce has been seen as "suspicious" by some from the beginning to the point that in, for instance, France free delivery of books is banned... of course this just means that amazon.fr charges 1 cent, instead but it is symptomatic of a state of mind.

Interesting! They tried using lockers so it could still be free:

https://www.connexionfrance.com/news/amazon-is-wrong-to-use-...