Marketing and advertising people ruin everything they touch.

>"But salesmen exist because customers don't actually know what they want"

"I want item ABC rev D with options X, Y, & Z – I do not wish to pay for undercoating"

>[salesperson looks at autist dumbfoundedly] "I'm not sure we can do that; don't even know what Y & Z are..."

"It's a valid configuration, please just do this for me."

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Why does my state still require new car sales via a dealership model?!

Don’t forget the engineers and product folks who build these systems.