I've found that legacy system users (or at least the execs) are pretty excited about AI because they hate their legacy systems but can't really do anything about it (ERP changes are an extreme nightmare, and often no better system exists with all the capability they need). They want to wrap it in AI to automate stuff without changing out the core system.
This seems like a good approach to me, I work with a lot of legacy ERP-using companies in the manufacturing sector and can immediately see how we could put this to use for our customers.
I especially like that it's not doing computer use for everything which so far doesn't really seem to be working, especially outside the browser.
100% right - we support the AI companies who are selling to the legacy end users - for ex: we don’t sell directly to hospitals, but an AI scribe for doctors that already has a hospital as a customer, we help them integrate to the hospital’s EMR
Legacy system users are also the one who pays the most for tools and services. We sell to enterprise, I can attest to that. If it is relevant usecase and positioning for the market, it should be fine.
yeah it’s been interesting to watch, we were surprised initially at how much legacy users actually wanted to adopt AI - I think it’s because of how awful the old software can be to interact with
I've found that legacy system users (or at least the execs) are pretty excited about AI because they hate their legacy systems but can't really do anything about it (ERP changes are an extreme nightmare, and often no better system exists with all the capability they need). They want to wrap it in AI to automate stuff without changing out the core system.
This seems like a good approach to me, I work with a lot of legacy ERP-using companies in the manufacturing sector and can immediately see how we could put this to use for our customers.
I especially like that it's not doing computer use for everything which so far doesn't really seem to be working, especially outside the browser.
yeah those core systems of record are so locked in place - I can't even imagine the change management
100% right - we support the AI companies who are selling to the legacy end users - for ex: we don’t sell directly to hospitals, but an AI scribe for doctors that already has a hospital as a customer, we help them integrate to the hospital’s EMR
Legacy system users are also the one who pays the most for tools and services. We sell to enterprise, I can attest to that. If it is relevant usecase and positioning for the market, it should be fine.
yeah it’s been interesting to watch, we were surprised initially at how much legacy users actually wanted to adopt AI - I think it’s because of how awful the old software can be to interact with