I'd be more enthusiastic if they hadn't left the flipper zero community in the lurch and basically abandoned it over the last year (and more obvious in the last 6 months). A new product doesn't mean as much when the business behind it doesn't demonstrate follow through in their first product (even something as simple as giving the community the ability to merge PRs or do releases of bugfixes).
What you describe sounds bad, especially the inability to accept help.
But accepting help does take time and attention. Launching anything means splitting attention between supporting what you created and using what you learned to create something new.
Pre-v1-launch is a wonderful time because it is so focused. But you can’t go home again.
Is there somewhere I could read about the ongoing flipper zero issues?