Given your chosen quotes, I don't understand your confusion.
The author explicitly acknowledges that Apple makes excellent hardware, and the desire to switch is driven solely by problems with the software (OS).
> All this made me realize Liquid Glass and Apple's software incompetence is absolutely universally hated, yet their hardware is universally loved. So credit where it's due, they make great hardware.
I have no issue with liquid glass. IMO it’s a few people making a bunch of noise about vanishingly minor complaints. So, like all things, not universal.
Me neither. Much ado about nothing, just fodder for podcast fillers. I've been on the Mac since System 6. It's not a badge of honor, it's that we've been there before. Ups and downs all along, but at least for me who doesn't run anything in production on a Mac, all these squeals are annoying noise. Don't like it, get something else, it's just a machine, dude. Turnis will not read your emails.
Exactly this. Whenever macOS updates, I avoid any and all posts here, on Reddit, on wherever because it's just full of complaints and threats to leave macOS.
In the meantime, I update, note the minor (to me) changes and go about my work.