It was Australian regulations. The EU was happy to do nothing and keep letting us get ripped off.
Useful links:
https://www.accc.gov.au/media-release/valve-to-pay-3-million...
https://www.theguardian.com/technology/2014/aug/29/service-v...
The EU was just moving slowly as it always does. Action was on the Horizon in the EU as well, which probably contributed to Valve deciding to offer refunds everywhere instead of just in Australia.
Useful links:
https://www.accc.gov.au/media-release/valve-to-pay-3-million...
https://www.theguardian.com/technology/2014/aug/29/service-v...
The EU was just moving slowly as it always does. Action was on the Horizon in the EU as well, which probably contributed to Valve deciding to offer refunds everywhere instead of just in Australia.