At the risk of being labeled as racist, I'll take an LLM chat bot either in text or delayed voice to an outsourced Indian call center any day. This isn't an indictment of Indian's and their ability to communicate. But the type of folk Indian call centers tend to fill their worker pool with to keep costs adequately low. I've worked with a ton of amazing folk from India, but they are not the lowest common denominator that call centers tend to hire from.