I feel like build vs buy is the conversation now. I’m not a developer but I’ve built agents I use daily. When most people can vibe code their way to a custom app, value will most likely hinge on support and other “services”. Just my 2 cents, feel free to tell me I’m wrong!
TBH this is a discussion companies are having internally. There are so many low/mid-tier SaaS systems people have bought because they need maybe one or two features from there. Maybe they're the only one that integrates with $vendor properly.
Now it's perfectly possible to do a "good enough" solution in-house for less than what we pay for the SaaS monthly. And as a bonus we own the full solution and can add any features we want without the SaaS provider gatekeeping it.