> The irony of course is that the way they've gone about reacting to this has damaged their brand so badly at the trust level that the public view of their company has completely flipped.
I you are overstating how much of their user base cares about OpenClaw. Not nearly as bad as the DoD was for OpenAI (particularly because that cut into a pattern of how Sam Altman acts in general)
But it is a reminder they are just another company
I don't the OpenClaw furor has been a problem for the majority; but stuff like the harness bugs with dropped thinking traces (capacity optimization?) and some fairly bizarre billing bugs with weird/opaque comms around both have been more concerning and affect a larger group than that loud minority. You do kind of want a reliable service with reliable billing and reasonable comms for most things at the corporate level.