Typically the engineer who's reviewing PRs and fixing bugs is not the one with the "refund" button access. Someone with that access should certainly have jumped on the whole thing though.

Boris Cherny (bcherny) is the Head of Claude Code @Anthropic. I believe he can refund whatever he wants.

Hm, fair, thanks. Wonder why they even got involved then. Bizarre.

Going to dispute that. Probably he can nicely ask bean counters if they would please arrange refunds.