As a large language model, their support is not allowed to issue compensation
https://simonwillison.net/2025/Feb/3/a-computer-can-never-be...
I know this is a joke, but Amazon’s bots give me compensation literally all the time when something goes wrong. It’s possible.
Of course its possible, its just a permissions decision.
Same experience. Literally yesterday it refunded me for a thermos shattered by the delivery guys.
Interestingly, the starlink customer service bot has applied credits to my account before.
https://simonwillison.net/2025/Feb/3/a-computer-can-never-be...
I know this is a joke, but Amazon’s bots give me compensation literally all the time when something goes wrong. It’s possible.
Of course its possible, its just a permissions decision.
Same experience. Literally yesterday it refunded me for a thermos shattered by the delivery guys.
Interestingly, the starlink customer service bot has applied credits to my account before.