I am confused.
The person who created the PR is user "sasha-id".
The person saying no to the refund is also user "sasha-id".
What?
Where was it exactly thats someone from Anthropic said no to a refund request? I feel I am missing the obvious somehow.
Early in the issue thread, sasha-id posts the initial refund refusal by Anthropic (email, presumably) followed by a gif of Leonardo DiCaprio applauding in Wolf Of Wall Street.
He didn't quote the Anthropic response, leading to the impression that he was Anthropic staff, confusing you, me and "CollectionAgency" in the issue thread, among others, I assume.
They were replying to the bot autoreply.