Just an observation: The different approaches mentioned in the replies to this post seem to all neatly fall into one of the three types of individual response (exit, voice, loyalty) there are to any sort of decline in/of firms and organizations of any kind within Albert O. Hirschman's well-known economic framework, originally laid out in Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States (1970).

Personally, I find "loyalty" perhaps the most fascinating one of those, being "irrational" for the individual almost by definition but sometimes, for example, proving out to be the only "glue" holding an organization together through a period of incurable-looking decline followed by an eventual recovery (in the lucky cases).