Ironically, Uber used the same tactics to replace taxis with rideshare:

(Taxis/rideshares) are dangerous, drivers harass you, etc. Ours are so amazing, people love them.

The reality is that I have zero problems with rideshares (or taxis, when I'm someplace that still has them). Being a social animal like other Homo sapiens, interacting is a positive but drivers have no problem giving me peace. I'd much rather have the intelligence and flexibility of a human who can communicate, adapt, and solve problems.

> your engineers are amazing

They say the same about you!

Mm, suppose I might indeed prefer the top ~tenth of drivers (or more) on many occasions… recommendations from a screen aren’t the same. Been fun chatting with drivers since the early days for sure, when it was all new-exciting-rideshare talk

Def interesting seeing complaints about drivers not showing since early days Uber pax (in SF) loved getting rides to outer neighborhoods without needing to lie about their destination.

Offline/human-operated/assisted vehicles could remain in the competitive mix to ensure we don’t get screwed again.