Agree that priorities aren't exclusive and there may be teams/individuals that aren't able to contribute if they stay in their current teams/roles
Where it becomes questionable though is when enough progress isn't being made on the top priority (reliability). If Github is being true to their word, they need to be pulling people off of teams that are working on features to work on reliability so that top priority gets the resourcing it needs.
Given the pace of improvement, and the cited example of moving to Azure from months ago, it's not super clear they are doing that. Also not clear that they aren't, maybe the move to Azure is just a more than 6mo project no matter how many people are on it.
Sure, but frontend devs fundamentally cannot contribute to the structural reliability issues.
The person who rewrote the issue page view probably doesn't know anything about multi-cloud scaling for millions of users with Azure-crippling throughput. That's an incredibly specialized set of knowledge and experience that is utterly disjunct to frontend work.
But at the same time, given the state that GitHub is in, I personally wouldn't want to allow any devs to push anything to prod that doesn't immediately affect stability. I'd completely freeze frontend work until the infrastructure is more stable. But then again I write C for microcontrollers so what do I know?
I don't know their architecture but I would bet if FE devs wants to contribute to availability in a capacity-constrained world (as GH CTO mentions) they could focus on profiling and optimization, backend-access patterns for example, caching, etc. Maybe they already have people dedicated on that but if they are coming out of a "new features first" operating regime I would bet there's some fruit to pick there.
I disagree with that, There’s likely quite a bit frontend devs can do to improve things. Stuff like optimising the requests to reduce the load being put on the backend.