What machine did you get?
For what it is worth, I realized that superautos could make good espresso when in Italy in 2000 and got consistently good shots from the commercial superautos used in autostrada plazas. But those machines were serious equipment. Most home superautos I've tried have had a hard time producing good shots. But it can be done.
Gaggia Platinum Pro in 2010 (I guess 15 years, not 20). I got it half-off but new because my wife's company was switching employee espresso makers for the entire company and were selling off their stock.
If/when we redo our pantry I'm going to get a built-in one with a water hook-up. The biggest pain with the one I have now is having to refill the water every few days.