Yes, at first. If it was a typical defamation case based on a single incident or short pattern of conduct, and if Jones behaved like a typical defendant, hiring a competent lawyer and mostly complying with court orders, the judgment would have been a few million dollars. That's not what happened.
Instead, Jones repeatedly failed to comply with court orders and attempted to delay the trial. He lied under oath, broadcast lies about the plaintiffs, and mocked the plaintiffs on his show after losing a case. He additionally broadcast his intent to continue spreading disinformation about the Sandy Hook shooting.
The long-term pattern of treating the court with contempt and clear intent to continue his illegal behavior are an extreme level of noncompliance for a defendant in a lawsuit, and they added up to an extreme penalty.
https://en.wikipedia.org/wiki/Alex_Jones#Sandy_Hook_Elementa...
If he did something criminal then there's a code of law that provides a remedy to that. As far as I know that's not what happened here.
Because what he did wasn't criminal, many people wanted a maximal civil settlement in substitution.