The issue is that the specialized employees is not someone you hire on payroll who has access to tools you purchase. They must be a John Deere employee who comes from out of state and costs you $$$$$$ to calibrate a sensor that could just be a simple menu button and a 20 second wait
JD techs are all over the Midwest. No one is coming from out of state to work on your combine.
I mean, sure, right to repair and all that, but to be clear, unless you have like 50+ tractors to maintain, it's not going to make economic sense to have a full time employee to repair them. You still want to call out, you just want the option of calling someone local with more competitive rates and a faster response time.
If John Deere is sending a tech, you've encountered something that could never be just a simple menu button. You've found a major flaw that they need to investigate in detail. John Deere would never send a tech for routine troubleshooting/repairs. That falls on the local dealership franchises. Their employees are not John Deere employees.
No, sadly not. John Deere is very anti right to repair, and they will do anything to make you call up an authorized tech.
There are authorized dealers who are not John Deere directly, but they are completely subservient to John Deere (they have to be otherwise they will not get access to the software tooling required to fix equipment), the semantic difference to a farmer is inconsequential, you will be overcharged[1] and scalped because the consequences of not paying is a multi-million-dollar heap of scrap because you cannot fix it yourself.
There are no independent tools to work on this equipment because selling a license to a 3rd party software would be in breach 1201 of the DMCA
[1]: https://apnews.com/article/john-deere-repair-lawsuit-settlem... [2]: https://apnews.com/article/deere-farm-repair-tractors-monopo...