I really wish I could find a better source to link to for this. By default, all free and paid customers are being opted-in to their data being used for AI training.
All your Confluence pages, Jira tickets, etc.
https://support.atlassian.com/security-and-access-policies/d... describes how to disable this, but it also appears that the setting to disable this doesn't exist (it's not visible on any of our instances).
They said the opt out features will be rolled out to the Admin portal in May.
I got this info from an email they sent out
>To give you control over this change, we're introducing new in‑app settings that allow you to manage in‑app data contribution. Initially, these settings will apply to data in Jira, Confluence, and Jira Service Management, including data in your Atlassian Platform apps (Rovo, Home, Teams, Projects, Assets, Goals, Analytics, and Administration). We'll notify you when settings become available for additional apps you own, so you can review them in Atlassian Administration. Between today and May 19, 2026, we'll gradually roll out these settings in Atlassian Administration. We'll send you another email on May 19th as a reminder, so you have time to review and make any adjustments before August 17, 2026.
I also do not see the setting to opt out. I'm at Atlassian Administration > Security, and I do not see Data contribution. I've looked at other, multiple setting pages and I do not see it.
So, is this an automatic opt-in without the ability to opt-out?
Opt out features will be introduced at a later time
What about really sensitive stuff like if possibly private tickets that have all kinds of stuff like customer data, embargoed CVE fixes or even sensitive health related data, are they just cobble that all into a model so it can leak out to random people ?
This seems to be the official description of the changes:
https://www.atlassian.com/trust/ai/data-contribution/faqs
Here's another link: https://www.theregister.com/2026/04/18/atlassians_new_data_c...
Unfortunately that one has a subheading of "From August 17, the outfit will collect customer metadata by default unless you pay for the top tier"
It's not just metadata, it's all "in-app data"
https://www.theregister.com/2026/04/18/atlassians_new_data_c...
Opt-out at the Org level.
To get value out of Rovo, it needs detail. Your over-subscribed Jira power user/admin can't effectively make it happen. No guarantees Atlassian (Rovo itself) can make it happen either, but the patterns are going to develop and evolve closer and closer to the Agents that make the features.
They have a peculiar definition of Metadata, however. It's a proprietary data product derived from user content. It's a bit shit they way they sell it as metadata. It's a derivation. It's a product of Content, so it's Content - privacy safeguards cannot begin to cover the variation.
\"Metadata includes two data types referred to as content attributes and common patterns.
Content attributes are statistical characteristics, numeric fields, and derivatives of your in-app data. Examples of content attributes may include the number of story points assigned to a Jira work item or the complexity of a Confluence page. Common patterns are phrases, keywords, and topics we extract from search queries and results, Rovo Chat (conversations, prompts, and responses), and custom configuration data that are frequently seen across many customers, while omitting rare data that may be unique to your organization. Examples of common patterns may include common words, phrases, or Rovo Chat prompt topics that are frequently used by customers, such as “vacation policy” or “recap team activity.”\"
That's insane. Every single one of those things is highly sensitive and confidential information. How could you ever trust them after this? That information is priceless for shorting your company on the stock market.
Not that they'd ever do that of course. Nobody with highly sensitive information about rival companies would ever do that.
they sent out an email with this: https://dam-cdn.atl.orangelogic.com/CDNLink/AT12MW17.pdf
"Your available data contribution settings will be available no later than May 19, 2026."
So let me guess, they're hoping that we forget about this by then, so that they can scoop up our data? I can't think any other reason for it.