Is this one of those situations where _a lot_ of customers are affected and the “subset” are just the bigger ones they can’t afford to lose?
Is this one of those situations where _a lot_ of customers are affected and the “subset” are just the bigger ones they can’t afford to lose?
Conjecture, but the wording "limited subset" rarely turns out to be good news. Usually a provider will say "less than 1% of our users" or some specific number when they can to ease concerns. My guess is they don't have the visibility or they don't like the number.
I feel for the team; security incidents suck. I know they are working hard, I hope they start to communicate more openly and transparently.
“Less than 1% of our users” means 10k affected users if you have 1 million users. 10k victims is a lot! Imagine “air travel is safe, only a subset of 1% of travellers die”