> Only a small minority of users know about settings and how to change them.
I couldn't believe this so went to look up some data on this.
Holy FUCK that is bleak. There needs to be way more computer education, not just "how2type" classes.
> Only a small minority of users know about settings and how to change them.
I couldn't believe this so went to look up some data on this.
Holy FUCK that is bleak. There needs to be way more computer education, not just "how2type" classes.
Unfortunately, users don’t want to learn. They want the app to do what they want. Anything involving learning is likely to get an instant “screw this” reaction. Seen it firsthand many times, and always found it mystifying.
Maybe if you consider the idea, that other people might have different interests than you, you'll find it a bit less mystifying.
Mind reading the rules and leaving more substantive comments? Ideally ones with less “you”s.
Obviously the cause is different interests. Different interests can explain everything from a bad decision to going to sleep early. It says nothing useful.
If you don't know something is even possible, how do you know the application is working in the way you intend?