My pet opinion is that Steve Jobs was an asshole but an asshole that used his own products and used his powers of complaining to steer the whole ship to fix major "this annoys me everyday" bugs.
From my experience, "annoying but not blockers" bugs are often very neglected compared to (1) bugs that actually break things and (2) feature work. Neglecting quality of life issues leads to the "do you even use your product??" kinds of experiences.
This is exactly my thought as well.
Soo many things either work buggy, laggy, inconsistent, or don’t work at all
Filling bugs doesn’t help. And I don’t think anyone is inventive to fix bugs. Resolving sure. But closing WONTFIX or NEEDSINFO is also a resolution.
Most of what I do is chrome +Linux terminals and vscode anyway
And the only reason I’m on Mac is because of hardware, encryption, and ease of backup/restore/wipe, and the power struggle of Linux distros. freeBSD is not really an option
There's a windowing bug that was introduced in 2009 that I'm confident will persist until MacOS has another MacOSX-style transition to something entirely new. They need someone who cares about fit&finish more than features driving the ship. That's not what gets promoted to the top, unfortunately.
I’d be more than happy to spend a year polishing macOS and iOS for that matter
Steve Jobs knew what he wanted and was willing to put his foot down in order to get it. Yea, I’m sure he was difficult to work with and drove people insane, but he was the plumb line that kept Apple driving in (mostly) the right direction. Now, it seems like they have bored designers trying to make a name for themselves with a “new” and “revolutionary” interface in Liquid Glass, which nobody likes and is less usable than its predecessor. But nobody ever got promoted for maintaining the status quo, so they are going to push forward. Steve’s advantage was that he never needed to be promoted.
Well, the UI leader behind Liquid Glass is no longer with the company, replaced by a long time Apple employee known for his eye for detail.
I do t think Liquid Glass is going to go away soon, Apple doesn’t seem to reverse itself ever, but I do expect Liquid Glass to become better over time. We’ll see what WWDC brings on that front I guess.
My take on it is that in my own work I really like transparency effects but it is always a chore to tune up the foregrounds, backgrounds and alpha blending to keep everything legible. If you control all the content it is one thing, but for a general-purpose OS where the content is supplied by the user and applications you have to dial the intensity way back.
When I first saw the prototype images I thought they were really cool and it was a bold idea though people on this site were complaining about it already for the predictable reasons.
When it came out I was thinking that they dealt with the legibility of the content by dialing down the legibility of the design -- like it looks like "anti-anti-aliasing" more than it looks like "bold transparent vision"
One reason I don't think I read it as "refraction" is that one of my tells for refraction is chromatic aberration and without that it doesn't seem real to me. I think it would triple the texture lookup rate (at least) and make content legibility worse and I think you would see a lot of people say it is was an ugly gimmick.
Technically, I’m awed by it. Very cool visually. It’s just when you go to use it that it all falls apart. As you say, they can’t control the content it’s flying over, and thus sometimes it does bad things. But also they rearranged navigation and some other things. I try to keep from rejecting new things just because they are new, but there were some serious usability gaffes in both iOS and iPadOS. Interestingly, macOS doesn’t have the same issues and I’m actually somewhat ambivalent about it.
> Apple doesn’t seem to reverse itself ever
I agree, but also they broke that rule very recently when they lowered the price of a display and issued refunds one month after intro. The VESA price dropped $400. I learned about it from Accidental Tech Podcast.
https://www.apple.com/us-edu/shop/buy-mac/studio-display-xdr
And they did give up on the butterfly keyboard and the touch bar. So, there’s hope.
And they bought NeXT!
The thing / issue at this point is though: how much is Jobs still responsible for Apple's ongoing success? He died 15 years ago, two years after Apple introduced "flat design" (to much criticism at the time but people got used to it). But after his passing, Apple's market value went from ~500 billion to ~4 trillion today, more than an 8-fold multiplication.
I find it hard to believe that his influence was so strong that it had an inertia that lasted for 15 years. Ive left his mark on it for longer.
Apple had a few near death experiences and might not have survived.
One of those early near death experiences might have been Jobs fault (going at the Apple /// and the Mac when, in retrospect, the Apple ][ could have been evolved more aggressively) but he helped bring it back from the brink later on.
Android deserves a lot of credit for the success of iOS in that a zombie mobile OS that doesn't have to be profitable has displaced a competitive mobile OS. A similar kind of fragmentation has bedeviled the Windows (and Linux) PC as well as (from the viewpoint of Windows) distractions such as Azure (good business) and XBOX (bad business.)
Intel deserves a lot of credit for the success of Apple too because for 15 years Intel has had no strategy to translate architectural improvements to experienced performance for client PCs. The way they've gone about SIMD is an absolute disaster, like by the time we can use AVX-512 in mainstream software everybody will have moved on to ARM. Charlie Demerjian would talk your ear off about how the tech press has been uncritical about their hyperscaler/HPC patter, never reminding you that client PCs are still the bread and butter of their business -- pander to the likes of Amazon and they will use any cost savings they get to invest in ARM. It's suicide.
I guess that depends on what you put into the word "success". I dont believe that great design work or great products and high market cap has ever been that related to each other.
With that said I dont think Steve built Apple alone either. And i think they have done some great things after his death as well.
Interesting. I have worked with a CEO that did exactly that.
The product quality was just insane.
I have also worked with people in power who believed they were doing the same, but actually just had weird taste in interfaces and ended up screwing up the product.
So YMMV.
I’ve learned over the years that most people have poor taste in UX. Even some UX designers and supposed “experts.”
I have not been impressed with Cook in the slightest. He came from Compaq, if I am not mistaken, and in many ways, I feel like Apple has become more Compaq-like during his tenure.