My first LG ended up being my last LG because it was defective. Screen issues started popping up about a year after purchase. Sending it in repairs didn't accomplish anything. They probably returned the same phone to me untouched since the screen issues would go away if the phone wasn't used for a few weeks (but it would always come back). While other people had similar issues, LG never acknowledged the problem. It was not confidence inspiring.
In terms of what the phone delivered between software and hardware: it was a wonderful phone, but I lacked confidence in the brand to buy another.
In contrast, I have never had a defective phone from another company. Heck, I've only had two phones that ended up with cracked screens (and those were clearly my fault).
I had a similar experience. I had an LG V20 and I loved so much about it, especially the extra display at the top for notifications and such, and the really incredible DAC. But the glass, both on the screen and the camera on the back, broke 4 times over the two years I owned it. It's still the only phone I've ever broken glass on.
I will forever remember the V20. I was at the mall shooting the shit with some friends in late 2016 waiting for the bus to bring us back to campus. We went to the Verizon store to look at the hottest new phones none of us could afford. There was a V20, and someone had changed the little top screen to display the static text "dicks out for harambe"
I still have a photo of it kicking around here somewhere.
My wife had that one, her screen cracked after she dropped it... after she sneezed lol! I was there, I wouldn't of believed it otherwise.
It was a nice phone. The G7 was peak LG phones.
Which model was it? Curious, I know older LG models were not the best, but it felt to me that their last few sets were good enough for me. I am a power user for phones too. I use Discord, Slack, etc.
If I recall correctly, the G4. The issue was definitely more memorable than the model name: the image on the right half the screen would gradually compress vertically.