Automated systems breaking things without any human contact to get them resolved seems to be the theme of the last 10 years.

This phenomenon is so Orwellian with insufficient awareness, it should both be an SNL skit and a John Oliver episode. It's illiberal, neoliberal, corporate bullshit that causes harm to individuals. These companies need to be treated as utilities and the "companies can do whatever they want" arguments must be debunked and defeated because of the pervasive power they hold and immense harm they can cause to individuals without a remedy when they rug pull access without clear cause.

It also reminds me of the case of the entire family who lost all of their payment-linked individual accounts including business data and an academic dissertation because the son allegedly behaved inappropriately with a bot. Collective punishment on top of technofeudal instant banishment.