I have experience in dealing with Sam Altman-like behavior. I hope to explain how their tactics unfold.
> I can see people concluding that they have been lied to rather than accept that they had been intellectually beaten.
There are two angles to this: from an individual perspective and from a collective one.
One's interaction with such a manipulator isn't a single shot. There is not a single event that they are “beaten”. First, one gets persuaded --- you might argue that there's nothing wrong with a skillful persuasion. At some point they realize that the reality is not in line with their expectations. They bring the point up to the manipulator and ask for a change, this time in more concrete terms. The manipulator agrees with the change, negotiates compromises, and the relationship continues. After some time the manipulated party realizes that things are not going in the direction they desire. This time they ask for more concrete terms, without accepting any compromises. The manipulator accepts, yet continues to act against the terms. The manipulated party is now angry and directly confronts the manipulator. The manipulator apologizes and tells that none of it was intentional, and asks for another chance. However, at that point, the manipulator has run out of “politically correct” “persuasion tactics”, and tells blatant lies to make the other party behave.
From a collective perspective, even those “politically correct” “persuasion tactics” are discovered to be lies, because what the manipulator told different parties are in direct opposition to each other, i.e., they cannot all be truths.
> Helen Toner suggested that they effectively ambushed Altman because if he had time to respond to allegations he could have provided a reasonable explanation. It did not reflect well on her.
I understand how her behavior may raise a flag for the unsuspecting, but it was exactly the right one. Manipulators prey on the benefit of the doubt. If Toner were to bring Altman's behavior into attention of others, no doubt that Altman would manipulate them successfully.
It's unfortunate that many people are unaware of these tactics and assume the best of intentions, when such assumptions fuel the manipulation that they would better avoid.