No it’s often just stubbornness. My dad is 85 and he can take the time to learn anything he wants to learn. But refuses to change when he doesn’t.
My mom is 83, a retired school teacher and she has been using computers since 1986 and has an entire networked computer setup in her office with multiple computers and printers. She went from the original Apple //e version of AppleWorks to Office now.
> My dad is 85 and he can take the time to learn anything he wants to learn. But refuses to change when he doesn’t.
I think that's natural and reasonable. I'm certainly less tolerant of drains on my time as I get older. I can imagine that, at 85, I would be making a lot of calculations about ROI on my time.
Edit: For those seeing an argument in my statement above re: forcing people to use technology or forcing business to make an accommodation for people who don't want to use technology: I am not making a statement either way. I'm simply saying it seems logical and reasonable, natural even, to value your time more when you have less of it.
Great. Then you can decide whether it's worth the ROI to buy a phone for your season tickets or not.
But if you don't want to, then you shouldn't be expecting other people to accomodate you.
And then that’s a you problem no one should be forced to make affordances for things you can do and are unwilling to do