I love how just ordering a ticket is already a minefield for anyone not aware of how crappy german services are integrated. Pick one route, you will get a list of fully customized tickets that cover everything you need, pick another and you will get a list of tickets that will get you fined unless you carefully read through each and pick both a ticket that comes close to what you need and buy more tickets to cover any additional options.
The only thing near 100% perfection when it comes to german services is the full assery with which they are implemented.
Some time ago my "25% DB Card" ran out and was not active anymore, but the app did not display a warning. Even when buying a ticket from the app, it still had the "25% off" option activated by default.
Result: huge fine (something like 200 euros) on the train + I had to buy a completely new ticket (another 100+ euros) because the ticket I had bought ( which was 75% of original price) was considered completely invalid. I tried in all possible ways to get this fine reduced, as it was an honest mistake and arguably caused by their UX, but they did not budge.
I hate hate hate Deutsche Bahn with a passion, yet I still use it cause I'm an idiot who doesn't want to fly for short routes.
I love how just ordering a ticket is already a minefield for anyone not aware of how crappy german services are integrated. Pick one route, you will get a list of fully customized tickets that cover everything you need, pick another and you will get a list of tickets that will get you fined unless you carefully read through each and pick both a ticket that comes close to what you need and buy more tickets to cover any additional options.
The only thing near 100% perfection when it comes to german services is the full assery with which they are implemented.
So much hate.
Some time ago my "25% DB Card" ran out and was not active anymore, but the app did not display a warning. Even when buying a ticket from the app, it still had the "25% off" option activated by default.
Result: huge fine (something like 200 euros) on the train + I had to buy a completely new ticket (another 100+ euros) because the ticket I had bought ( which was 75% of original price) was considered completely invalid. I tried in all possible ways to get this fine reduced, as it was an honest mistake and arguably caused by their UX, but they did not budge.
I hate hate hate Deutsche Bahn with a passion, yet I still use it cause I'm an idiot who doesn't want to fly for short routes.