I have similar amounts of success (pretty good!) standing in line at a coffee shop talking to people who work for me through some action that needs to be taken and doing the same with AI.

However I do not trust AI anywhere near as much as I trust the humans. The AI is super capable but also occasionally a psychopath toddler. I sat in amused astonishment when faced with job 2 not running because job 1 was failing Claude went in to the database, changed the failure record to success, triggered job 2 which produced harmful garbage, and then claimed victory. Only the most troubled person would even think of doing that, but Claude thought it was the best solution.