That's how it has to be. Volunteer community doesn't have the bandwidth to make everything maximally user friendly. Users have to do their share too, by accepting the responsibility to learn about their system. Otherwise the model isn't feasible. If you want an appliance experience where you have zero responsibility as a user, you can go to the commercial vendor, but they will also have power over you and abuse it.

Linux is indeed for people who can love linux. For people who don't like computers, there's basically no solution.