My partner works in the office of a prominent Mayor. As a relatively low-totem-pole guy, he has to double-check every vitriolic email sent to the office of the mayor.

Now with AI the screening could be better, but in general every letter has to be read because often people in need of immediate support write very evil things. Think of a dehydrated and irate senior caught in their attic. In a last ditch effort they mail the mayor a racist scree, but they do in fact need help or they will die.

There are lots of people in the government actually trying to help you, despite how depressing their job is