In all fairness, it was a qualified statement: "readily available alternatives". That immediately disqualifies customers stuck in the boonies, or a few hundred feet away from service coverage.

Just noting that the phrasing "readily available alternatives" by itself is slightly ambiguous: it could be read as subsetting ("the alternatives that are readily available") or just attributive ("the alternatives, which are readily available").

He has readily available alternatives, but they suck.

There are other, far worse forms of satellite Internet, so everybody has a readily available alternative. That makes it not a qualifying statement at all.