Thank you for your service. Hopefully something like this can put pressure on airlines to understand how hostile their internet services are and that it matters.

Last year I flew roundtrip to the Philippines on Philippines Airlines. Each way they claimed they had internet and each time, they sent an email reneging the day before the flight.

The same thing happened when my sister-in-law flew with them a couple months earlier.

These are long flights during which I expected to be able to work. Just so infuriating.