Kinda drifting off topic, but I'm so bitter over this

My girlfriend had been paying for 1Gb fiber for about 5 years at the insistence of the rep because "You stream 4k content and use your internet for work". $110/mo or something. Verizon comes by and sets her up with a modem and an "auto-route smart 2.4GHz/5GHz" router which slots you into a frequency based on...something. Who knows because it didn't work. It just put everything on 2.4GHz.

I noticed while at her house that the internet was painfully slow downloading large files and dug into it.

For those who don't know, 2.4GHz will typically top out around 100Mbps. Around the house you're looking at closer to 50Mbps. With 5Ghz it's much better, about 500Mbps typical, but verizons awful "smart" router just put everything on 2.4GHz.

So for years she had been paying for 1Gbps, Verizon happily taking her money, while she never saw over 100Mbps. It's also not like they tell you anywhere that the router they give you will only realistically offer 1/10th your Gb speed. Such a dumpster tier company. I can only imagine there are tens of thousands being conned by this scheme.

Anyway, I put in a new router and switched to the cheapest plan. The internet is now much faster.

Also "renting" their router/modem to you is typically a bad deal. (Billing details may depend on local laws.)

Getting my own modem and router easily paid for themselves, plus I'm not arbitrarily locked out of anything.