> which would imply that the money their making off it isn't enough

I don't think this logically follows. An unlimited buffet doesn't let you resell all of the food out the backdoor. At some level of usage any fixed price plan becomes unprofitable.

I agree the 5k cap is interesting as evidence although as you said I suspect there are other reasons for it.

As for evidence against it: The Information reported that OpenAI and Anthropic are 30%+ gross margins for the last few years. Sam Altman and Dario have both claimed inference is profitable in various scattered interviews. Other experts seem to generally agree too. A quick search found a tweet from former PyTorch team member Horace He: https://x.com/typedfemale/status/1961197802169798775 and a response to it in agreement from Anish Tondwalkar former researcher at OpenAI and Google Brain.

I get the other things, but believing Altmans's words is not high on the list of things to be considered evidence.