I mod a couple subs on reddit, and one that is fairly famous. I see this stuff all the time, even if this person is lying. Its a real phenomenon. Usually its messy like "haha, my husband just loves these cookies" and with a link to the site and its obvious its spam, but stuff like this happens too.
I take some supplements for health reasons and its pretty obvious in that space too. I remember one day one brand of a certain something (which came from a no-name company and over-priced compared to competitors) was near everywhere in comments. In fact, people just referred to the product by the brand name, not the actual chemical. Eventually people got wise to it, and you'd see a "hey this is astroturfing," but the comments remain and if you google or reddit search this supplement, the top results are people raving about this one specific brand still. This stuff works and I imagine it works very well because it keeps happening.
Its also especially bad in women's spaces because there's so many competing brands of fashion or makeup or whatever. Much of it using stealth advertising, relationships with influencers who won't disclose its a paid partnership, etc. A lot of makeup brands get big almost soley because of internet engagement, so there's a strong incentive to try.
You can see this happening in realtime almost. Suddenly this face cream or this mascara is big on reddit, with new-ish accounts raving about them. I've noticed lately that they've been buying old accounts and repurposing them. I've dug into people's posting histories (a mod can see this if youre on their sub even if private) and the account is 5 years old that went silent 3 years ago and now is suddenly back but this time its someone purporting to be a woman, when the previous posting history is very male-coded and even may call himself a man in comments. I don't think we fully appreciate how fake this all is and how little will there is to fight it. This is also done politically too, especially around election season, but is generally happening all the time.
I remember tracking this stuff for a while when Stellar Blade came out, which had some fair accusations of male gaze-y marketing and graphics. There was no shortage of "I'm a woman gamer/developer, and Stellar Blade is actually not sexist, its empowering," posts and comments on a popular women's gaming sub. It was really incredible to see this and again, a lot of these accounts were recently awakened accounts from someone who did not fit the profile. There is so much bot PR. I won't even go into the Depp-Heard case because its a huge topic, but wow, that was a great example of bots controlling the narrative almost entirely.