We're pivoting our growth agency to be "AI-Native" this quarter. Getting everyone on the team to begin their tasks with "let's instruct Claude to do this" rather then themselves.
Lots of this is going to involve getting people more up to speed on CS, can't wait.
Interesting pivot — one thing I'd be curious about: does your agency help clients collect social proof / testimonials from their customers? That's one of those tasks that sounds simple ("just ask them to write a review") but has terrible follow-through in practice.
I'm working on socialproof.dev which automates that step — shareable link, structured form, one-click approve and embed. Wondering if that kind of tool would fit into what a growth agency delivers to clients, or if it's something you'd rather solve with AI prompts and an email sequence.