They're upset, yet they're paying for it. It sounds like the software was underpriced, because people are still using it. Honestly, blame the consumers, not the businesses in these scenarios.

For lightroom at least, no, because there are very few or even no good alternatives. It looks like there are a lot of photo editor apps out there, but most of them are crap or designed for different workflows. I can say because I evaluated various options before begrudging accepting lightroom was the only decent choice.

The subscription model irks me because it's a bit overpriced and they keep trying to shove subscription features on us. No, I don't, and will never care about ridiculously overpriced cloud storage nor generative AI tools. How about adobe fixes issues in the core product first? If given the choice, I would definitely choose a pay-once, no-upgrades licence. But adobe saw their opportunity and started squeezing us for more on a product that was fine.

The plus side of this is it's motivated me to consider building my own photo editing software.