I’m really disappointed by this. I’ve been a 1Password user for 18 years.
Over the last several years, since they moved to Electron for the main app, things have gotten worse and worse. The browser extension doesn’t work half the time. In addition to being frustrating, that makes it a less secure system, as one of the benefits is that it only fills the password on the specified domain. A lack of reliability of the extension leaves people more vulnerable to phishing, since they have to copy/paste passwords out of the app.
The features they list, I don’t care about. AI item naming? What? It already automatically named things pretty well without AI. It feels like they just want to use the hot buzz word.
A password manager should be a fairly boring utility. It should be secure, stable, reliable for the long-haul. These ideas are incompatible with taking on investments from a bunch of celebrities.
When I heard about them taking on investors I was worried. Password managers create a fair amount of lock-in, and now they’re starting the squeeze, while failing to deliver on the basic functionality I want out of a password manager… filling passwords in the browser.
It seems like I’ll need to migrate over the next 5 months. I was hoping this day would never come, as it was mostly a good 18 years. I recommended 1Password to a lot of people over the years.
While I don’t want to move to a password manager that will create vendor lock-in, I will probably end up going to Apple Passwords.
> In addition to being frustrating, that makes it a less secure system, as one of the benefits is that it only fills the password on the specified domain. A lack of reliability of the extension leaves people more vulnerable to phishing, since they have to copy/paste passwords out of the app.
The latest updates have it prompting me every time I auto fill to approve filing on the site.
I'm dumbstruck by this. I want you to reject it if it's not the right site, not ask me to verify the site by hand every time...I haven’t received this update yet, but it sounds like they no longer understand what business they’re in.
I wish in addition to WatchTower they had a way to identify sites that no longer exist. I want to clean things up before I migrate—delete logins for dead companies, delete accounts on sites I no longer use, etc. Some tools to help with that would be much more useful than the new features they actually added. These are tools I’ve wanted/needed for a long time now. I have over 300 logins in 1Password, and that’s after I’ve already done a few manual efforts to cleanup in the past (277 items already archived).
This might be where they could actually add AI in a useful way, instead of item naming. Ping the URLs periodically to see if they are still alive. If they’re dead, have the AI do a little research to see if the site is just down or the company went under… and maybe try to find out if there is any information on how the data was handled upon company closure. For dead sites, consolidate all that information into a section of the app for vault pruning and maintenance. Make it easy to archive all this old stuff and feel good about it. In addition to this, surface how to delete account data on each site I have a login for. There are websites for this, why doesn’t 1Password pull that type of information in to make cleanup easy. Deleting an account that is no longer needed is safer than rotating the password periodically or when I had been breached and shows in WatchTower. These sites store more than just password data that gets taken, deletion is always better.
Maybe they don’t care, because few accounts are as old as mine, but these are the types of things I’d expect from a tool for power users vs all the free options out there. There is a lot of competition in this space now, and if they don’t want to be old-reliable, they could at least be useful.