Yeah, pretty disappointed by this as well. The app has been getting buggier overtime and I was already considering leaving, so this was the push I needed.
Seems like the most popular players in this space are Bitwarden and KeePass, does anybody have a positive or negative experience to share with either?
I don't like Bitwarden UI/UX. It looks not really polished. Especially the "folders" are akward. How the implemented it, calling them labels and designing them like labels would make way more sense. But the whole UI looks like software developers - and not designers - built it.
That makes sense.
I think I tried using it maybe 4 years ago or so, and I had the same feeling. It just felt.. awkward to use, lots of friction. I was hoping it had changed by now, but I guess that hasn't happened.
I use 1Password personally and use Bitwarden at work. Bitwarden doesn't feel as polished as 1password and the user experience could use some love.
Bitwarden is a shit product lacking basic niceties: search is terrible (substring match is beyond first page of results), UI is sometimes non-async (typing freezes search), no way to sort by newest/date added, no way to make two note (textarea) fields, no way to expand it, consumes memory and CPU etc
However, it’s open-source, cross platform and sorta works.
Ah that's disappointing.
So you've just been with 1Password then? Did you try KeePass or anything else?
No I'm using Bitwarden and hate it :)
What bugs have you encountered? It’s been flawless for me.
It's been little things and mainly usability/polish things.
Sometimes the vault doesn't unlock and I have to enter in my password 2-3 times.
It doesn't always capture all information from a page properly when creating a new login and there are additional fields to capture.
The "detecting if a website supports key passes and one time password" feature for Watchtower was overwhelming with lots of information, until I clicked each one and had to ignore it.
These reasons alone are not enough for me to leave, the 3 big problems are below.
1 - I was feeling more uncomfortable having websites promote using passkeys, and I would store that in 1Password, but then I wasn't sure if 1Password as going to make it easy to migrate that stuff out. So, I want to use something open source, so I don't have to worry about losing access/managing that stuff in a propertiery/closed product. It might be easy to export/migrate out today, until something changes and they no longer allow that or make it very difficult/hard to scale/automate.
2 - I have a strong feeling this price increase is being justified by "AI" somehow. I'm sure, like all other companies, 1Password is internally forcing/requiring its developers to use coding models, and sonnet, opus, etc are expensive to use and the cost adds up. Also, I don't like the direction of where things are headed, where people are becoming more relaxed and not reviewing code properly and merging in code that will cause security issues later (perhaps openclaw fits into this bucket) or they are taking open-source code they laundering it for companies internally to use (I can't prove this, but if a model is trained on public data/code, it seems very likely). Something about that just bothers me especially when a company is worth billions of dollars.
3 - I've spent the last 3 years building up my homelab and using Pikapods for hosting various things. I want to support open-source more and run my own things and pay supporters properly to maintain things. I've always been a bit nervous what might happen if 1Password gets hacked, either because of poor security or due to a third party vendor. I still have the problem of my things getting hacked, but I pay more attention to how I secure things and use Tailscale and not publish things on the broad internet (when it makes sense). Also, I would be a hypocrite to dismiss the value of coding llms, as I'm using them myself. But how I'm using them, I'm using them to do security reviews of my docker compose files or kubernetes yaml files. Having coding llms has made it so much easier to maintain a homelab.
Personally I've had issues with Windows Hello integration for a while. It worked for a while but then didn't anymore. Everything is right and best I could find was the team saying it's some weird issue with TPM. Once I put in my master password the Hello integration is fine. It's just storing the key in TPM that doesn't work. So every restart I need to put in the master password. Granted my desktop is a Ryzen 2 system but still.