I also feel that digital companies get away with “no human representatives”. I should always have access to a human. It should be law. It will screw over a lot of companies and I am all for it since they don’t know what service looks like if it looked them in the eyes.
I heard this being described as an "accountability sink." A system designed in such way that when something bad happens, there is nobody to be held accountable. It feels pervasive in the modern world.
Having this problem with Amazon right now, trying to get a GDPR deletion done.
The rule for not replying to GDPR requests (e.g. sent by registered letter) holds within a month: the maximum fine for this is 4% of last years total revenue or 20 mio €, whichever is the larger number.
For US companies use their (typically Dublin) European HQs.
Yes but the Irish privacy authority is just a front for US interests. Because the country makes so much money from big tech tax avoidance.
> the maximum fine for this is 4% of last years total revenue or 20 mio €, whichever is the larger number.
The maximum fine wasn't even achieved by Facebook, after years and many blatant GDPR cases. Do you really think someone is getting a fine for not replying to a subject access request in due time? If so I have a very good bridge to sell you, and that bridge has more probability to exist than Amazon getting any kind of GDPR fine for not acknowledging a SAR.