Platforms routinely underinvest in trust and safety.

T&S is markedly more capable in the dominant languages (English is ahead by far).

Platforms make absurd margins when compared to any other category of enterprise known to man.

They operate at scales where a 0.001% error rate is still far beyond human capability to manually review.

Customer support remains a cost center.

Firms should be profitable and have a job to do.

We do not owe them that job. Firms are vehicles to find the best strategies and tactics given societal resources and goals.

If rules to address harms result in current business models becoming unviable, then this is not a defense of the current business model.

Currently we are socializing costs and privatizing profit.

Having more customer support, more transparency, and more moderation will be a cost of doing business.

Our societies have more historical experience thinking about government capture than flooding the zone style private capture of speech.

America developed the FDA and every country has rules on how hygiene should be maintained in food.

People still can start small, and then create medium or large businesses. Regulation is framed for the size of the org.

Many firms fail - but failure and recreation are natural parts of the business cycle.