> A lot of our economy right now is built on "cheaper, faster, and good enough"
And, essentially, price fixing (or, UX fixing, or something?). You make something worse, but not too worse; then, your competitors, seeing it can be tolerated, each become the same worse as well, one by one, until there's nobody left to switch to. Keep doing this, over, and over, and over, and over... People get used to it being the only option, and it becomes tolerated and even expected. You avoid becoming worse enough at once for everyone to switch, but you end up way worse over time, as your entire market slowly trends that way with you. I'm sure there's some sort of enshittification-like term for this, but it seems different than enshittification to me, because you pick on individual tiny things in a free-ish market rather than taking a sharp turn against a captive audience.
Race to the bottom: https://en.wikipedia.org/wiki/Race_to_the_bottom
Related:
Market for lemons: https://en.wikipedia.org/wiki/The_Market_for_Lemons
Adverse selection: https://en.wikipedia.org/wiki/Adverse_selection
Commoditization: https://en.wikipedia.org/wiki/Commoditization
And, as you say, enshittification: https://en.wikipedia.org/wiki/Enshittification.
That's why it's hard to have nice things.