+1. From the original post, I found this video to be particularly damning: https://www.youtube.com/watch?v=hksVvXONrIo
Does anyone have an explanation for how something like this passes QC at a company with the resources of Apple? Is this video misrepresenting something?
For years I thought I had a faulty touchscreen and started relying on dictation more and more. Seeing this video saved me from going insane. They must have crunched the numbers and decided that these choices benefit more people than not. BUT HOW!
I keep talking to friends and family who aren't techies and use iPhone. They believe their typing has gotten worse or something like that.
Don Norman has written about this. Users are more likely to blame themselves than the tool.
It's a weird sort of almost gaslighting.
Watching that makes me irrationally angry. I use the Google Keyboard myself and I find it's a lot better.